Policy

Important Information About Your Purchase

We want your experience with Kingboss to be clear, fair, and worry-free. This page brings together all of our policies in one place so you know exactly what to expect before, during, and after your purchase.

Return and Refund Policy
Our 30-day return policy with no restocking fees. Learn how to return or exchange your LiFePO4 battery purchase.
[View Return and Refund Policy →]

Warranty Policy
1-year limited warranty covering defects in materials and workmanship. Covers cells, BMS, and casing. Learn how to file a claim.
[View Warranty Policy →]

Privacy Policy
How we collect, use, and protect your personal information when you visit our store or make a purchase.
[View Privacy Policy →]

Terms of Service
The rules and guidelines for using our website, placing orders, and understanding your rights as a customer.
[View Terms of Service →]

Shipping Policy
Free shipping on all orders. Delivery times, tracking, and important lithium battery transport information.
[View Shipping Policy →]

Contact Information
Phone, email, and address. Reach our US-based support team for product questions, order help, and more.
[View Contact Information →]

Legal Notice
Intellectual property, disclaimers, limitation of liability, and product safety information.
[View Legal Notice →]

Questions about any of our policies?

Policy

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